Terms and Conditions of Use
These terms govern how you use the Zibrock platform, purchase products and use the services. Read them carefully before registering or making a purchase.
- Last updated
- 2025
- Contact
- support@zibrock.com
1General provisions and definitions
1.1 Introduction
These Terms and Conditions of Use (hereinafter — the “Terms”) govern the legal relationship between Zibrock LTD (hereinafter — the “Company”, “We” or the “Platform”) and the individual using this platform (hereinafter — the “Trader” or “You”), as well as the purchase and use of any products, accounts, plans, features, evaluation programs, content and services (collectively — the “Services”) provided under the Zibrock brand.
1.2 Acceptance
By performing any of the following actions, the User confirms that they have read, understood and fully agree to these Terms and enters into a legally binding agreement:
- accessing or browsing the website
- creating an account
- purchasing any product
- starting operations on any of the available platforms
- providing data, documents or information
- using the services in any other way
If the user does not agree with the terms set out in this document or the relevant rules, they must immediately stop using the website and must not use the services, create an account or purchase any product.
1.3 Nature of the services
The website and services are intended solely for the following purposes:
- assessing the user's trading skills
- applying and developing strategies in a controlled environment
- measuring performance in a simulated trading environment
- providing a technological solution for access to the platforms, tools, parameters and specific rules of each product/account
The services do not, under any circumstances, constitute investment services, portfolio management, brokerage, execution of real orders, financial intermediation or any other regulated activity.
1.4 Key definitions
- Prop Trading
- trading activity using the Company's capital
- Evaluation process (Challenge)
- a simulation stage carried out to assess the trader's skill
- Funded Account
- a capital account granted to traders who successfully pass the evaluation
- Drawdown (max. loss limit)
- the maximum loss allowed against the account balance
- Profit Split
- the percentage of profit shared between the trader and the Company
- Simulation environment
- all trades are executed through demo accounts; no real money is involved
- KYC
- the Know Your Customer process
- AML (Anti-Money Laundering)
- anti-money laundering
- Reward/Payout
- the share of profit paid to the trader
1.5 User warranties
By accepting these terms, the user confirms that:
- they use the services on their own initiative, at their own risk and responsibility
- they have independently assessed that the services match their profile, experience and goals
- no past results or historical performance provided by the provider is a guarantee of future results
2Terms of use of the services
2.1 Registration requirements
The following conditions must be met to register on the platform and use the services:
- the trader must be at least 18 years old
- complete and accurate personal information must be provided
- the KYC (Know Your Customer) process must be successfully completed
- the trader must not be listed on any sanctions list
If the minimum age in your jurisdiction of residence is higher than 18, you confirm that you meet that age requirement. Regardless of any consent from your parents or guardian, persons under the applicable minimum age may not use these services.
You warrant that you have not been convicted of a serious crime and that you have no outstanding debt to any other prop firm. If a conviction or debt exists, you are not entitled to use the services.
The Company reserves the right, at any time and at its sole discretion, to restrict its services for a particular person, geographic region or jurisdiction.
2.2 Account creation
When registering, the Trader must:
- enter accurate and complete personal information
- use only payment methods registered in their own name
- not create multiple accounts (this is strictly prohibited)
- not allow third-party access to the account
3Evaluation process (Challenge phase)
3.1 Nature of the evaluation
The CFDs Challenge is conducted in a simulated trading environment and is designed to assess trading discipline, risk management and compliance with the established rules.
Any simulated profit generated on a Challenge account has no financial value and does not constitute real funds, assets or rights — until it is expressly converted into a performance reward under the applicable program rules and the General Terms.
3.2 Evaluation type
Zibrock offers the following main evaluation model:
Two Step – Regular Evaluation
Where the evaluation model has several phases (for example, Phase 1 / Phase 2), each phase is assessed separately based on its respective parameters.
For each model, the specific parameters (profit targets, loss limits, minimum trading days and any additional conditions) are disclosed at the time of purchase and, after completion, in the customer dashboard.
3.3 Evaluation objectives and limits
The following rules apply across all evaluation phases (Two Step – Regular Evaluation):
- Maximum daily loss: 5% of the previous day's closing balance or equity
- Maximum overall loss (drawdown): 10% of the initial balance
- Profit target: 8% of the initial balance in the first phase, 5% in the second
- Minimum trading days: 3 days per phase. Each day must close with at least 0.5% profit
- Time limit: no time limit is set for the evaluation phase
3.4 Evaluation fees
Evaluation fees are non-refundable. Exceptions apply in the following cases:
- on successfully passing the evaluation and reaching 5% profit on the funded account, the fee is refunded
- in cases of a technical failure on the platform's side
4Purchasing products and payments
4.1 Payment procedure
To use the desired services, the user must select a suitable account and pay the price shown on the site. The user may use the methods available at the time of payment (credit/debit card and/or other methods).
By proceeding with payment, the user:
- (a) authorizes the Provider or the Payment Processor to charge payment via the chosen payment method
- (b) confirms that they are the lawful owner of the payment method used or have the appropriate authorization to use it
Payments are considered made once the relevant amount has been successfully transferred. After the payment is confirmed, the Provider grants access to the purchased product within a certain time.
4.2 Legal nature of payments
Payments are treated solely as a fee for access to the services. They are NOT:
- deposits or client funds
- protected funds
- margin or investment capital
- funds held by the Provider on the User's behalf for trading or investment purposes
If the User pays in another currency, conversion is carried out by the Provider/Payment Processor at market rates.
4.3 Obtaining a funded account
After successfully passing the evaluation, the Company grants the trader a funded account. All trades are executed in a simulated environment — no real money is involved.
4.4 Risk management rules (Funded account)
The following risk rules strictly apply to the funded account:
- exceeding the daily maximum loss limit results in automatic closure of the account
- the overall loss must not exceed the limit set for each program
- the established risk rules must be observed on every position
- trading is prohibited for 5 minutes before and after high-impact news releases
30% Stability Rule (Stability Metric)
The Company applies a “Stability Rule” to assess the stability of traders' trading strategies. This rule applies during the profit withdrawal (payout) process:
Rule. the profit of a single day must not exceed 30% of the total profit
Calculation. if more than 30% of the total accumulated profit was earned in a single day, that profit is treated as “excess above the norm”
Outcome. the trader continues trading until the stability metric falls below 30%
The purpose of this rule is to encourage income through systematic and stable trading rather than through luck or excessively high risk (gambling). This rule applies only to funded accounts.
4.5 Permitted trading strategies
- manual trading — permitted
- automated trading systems (EA) — only if personally developed and authorized by the company
- scalping — permitted at a reasonable frequency (except tick scalping)
- swing trading — permitted
4.6 Prohibited trading practices
A breach of any of the following practices may result in immediate account closure, cancellation of payouts and even a lifetime ban from the platform. Regardless of whether the breach was intentional or unintentional, the consequences apply equally.
- Arbitrage trading: exploiting price differences or technical errors in the system
- HFT (high-frequency trading): trading where most trades last a few seconds or less
- 70% Single Trade/Direction Rule: a single trade or trades in one direction cannot provide more than 70% of the TOTAL profit target
- News Bracketing: placing opposing pending orders on both sides of the price during major news
- Exploiting system errors: intentional or unintentional use of system bugs
- Copy Trading: coordinating or copying trades with other traders or accounts
- Trade Size Outlier Detection: sharply increasing lot size (e.g. 90% of trades at 0.1 lot and 3 lots on a single trade)
- One-sided bets
- Rollover Scalping: EA robots that exploit price changes at midnight (during rollover)
- Third-party robots: using off-the-shelf robots that other traders also use
- Robots without source code: EAs to which the trader has no source code. Using an EA without the company's permission leads to account closure
- Tick Scalping: scalping on the smallest price movements (ticks)
- Hedge/Reverse Arbitrage: arbitrage through opposing accounts
- Account transfer: selling the account to others or sharing it
- Artificial intelligence and Mass Data: ultra-fast programs that manipulate the market or provide an unfair advantage
- Circumventing sanctions: bypassing geographic or technical restrictions
- Trading on behalf of others: managing someone else's funds or participating in trading arrangements
- Intentional breach of the IP rule
- Martingale: increasing position size as the price moves against the trader
5Profit split and payout rules
5.1 Payout schedule
- First payout: 14 days after account activation (in single-step models: 5 days)
- Subsequent payouts: once every 14 days (in some models, every 5 days)
- Payout processing time: 24–72 hours
5.2 Payout methods and minimum amounts
- Bank transfer — minimum: $150 (3% fee)
- Crypto — minimum: $50 (2% fee)
Important: the payout method must be registered in the Trader's own name. Using a card in another person's name leads to account suspension.
5.3 KYC requirement
Before the first payout, all traders must successfully complete the KYC (Know Your Customer) process. Documents required for KYC:
- passport or ID card (an official government document)
- a selfie or video verification
5.4 AML (anti-money laundering) policy
Zibrock implements AML and KYC policies to comply with anti-money laundering and counter-terrorism financing laws. These checks may be applied at any stage, in particular after successful completion of the Evaluation phase and as a condition of becoming a Funded Trader.
Zibrock has the right to request documents and information in the following cases:
- a government-issued identity document (passport or ID)
- proof of residential address (no older than 3 months)
- a video interview or additional verification (where necessary)
Zibrock may collect and use data to verify the user's identity and conduct AML/KYC checks using third-party services. Previously verified accounts may be restricted due to changes in risk assessment.
Zibrock complies with all applicable sanctions regimes. Our services are not available in the following regions:
Afghanistan, Belarus, Burundi, the Central African Republic, Cuba, the Republic of the Congo, Crimea, the DRC, Donetsk, Eritrea, Guinea, Guinea-Bissau, Iraq, Iran, Israel, Kherson, Laos, Lebanon, Liberia, Libya, Luhansk, Myanmar, North Korea, Papua New Guinea, Russia, South Sudan, Sudan, Somalia, Syria, Vanuatu, Venezuela, Yemen and Zaporizhzhia.
Within the applicable AML and sanctions regimes, Zibrock:
- is obliged to retain information about you for the period required by law
- has the right to report to the competent authorities when suspicious activity is detected
- may disclose information at the request of a court or government authorities
5.5 Inactivity policy
Accounts with no trading for 30 or more days are automatically deleted. To maintain activity, traders are advised to trade at least once a month.
7Technology and platforms
7.1 Trading platforms
- MetaTrader 5 (MT5)
- Matchtrader
7.2 Trading instruments
- Forex currency pairs (40+ pairs)
- metals: gold (XAUUSD), silver (XAGUSD)
- oil and commodities
- indices: S&P 500, NASDAQ, DAX and others
- cryptocurrencies
7.3 IP address, device and network policy
Zibrock requires all traders to strictly follow the device, network and IP address rules below. These rules exist to keep your account secure, prevent fraud and maintain a fair trading environment.
7.3.1 Device requirements
- all trades must be executed only from the trader's personal device
- sharing a device with family members, friends or colleagues is strictly prohibited
- access from several devices (phone, computer, tablet) is allowed — provided the devices belong only to the trader
- logging into the account from another trader's device leads to immediate account suspension
7.3.2 IP address rules
- trading from two different IP addresses at the same time is strictly prohibited
- access from the same location (home, office) via different devices is allowed
- if the IP address changes due to travel or relocation, the trader must notify support@zibrock.com in writing within 48 hours
- the platform automatically monitors IP addresses — action is taken when abnormal changes are detected
7.3.3 Prohibited regions and country restrictions
- Connecting via an IP address from the following regions is strictly prohibited: Crimea, Donetsk, Luhansk, Kherson, Zaporizhzhia, North Korea, Iran, Syria, Cuba and other sanctioned regions
- connecting from a prohibited country's IP address is forbidden, even via VPN
- if a connection from a prohibited region is detected, the account is closed immediately without review
7.3.4 VPN usage rules
- using paid VPN services (with a dedicated IP) is allowed
- using free VPN services is not recommended — sharing one IP with many users creates a security risk
- frequently changing the VPN server raises suspicion and triggers a security review
- it is recommended to choose the same country and IP address each time you connect
- the Tor browser and anonymous proxy services are strictly prohibited
7.3.5 VPS (Virtual Private Server) rules
- using personal VPS services with a dedicated IP address is allowed
- shared VPS (together with other users) is strictly prohibited
- manual trading via VPS is forbidden — VPS is only for automated EA systems
- using VPS services subsidized by a broker is prohibited
- providing account-management services via VPS or group trading is forbidden
- the VPS IP address must not belong to a prohibited region
7.3.6 Violations and penalties
In the event of a breach of the IP and network rules:
- if the breach is proven to be intentional, the account is fully closed
- all incomplete payouts are cancelled
- in identified cases, profit earned may be forfeited
- the trader may also receive a lifetime ban from the platform
8Liability and limitations
8.1 Company liability
Zibrock is not liable in the following cases:
- losses arising from market movements
- internet connection interruptions and technical problems
- delayed data or price errors
- issues caused by third-party payment systems
- Force Majeure (unforeseen and uncontrollable events)
8.2 Reliance on information
Information provided through the sites or services is for entertainment and general information purposes only. We do not guarantee the accuracy or completeness of this information. Any reliance on this information is at your own risk.
The information provided is prepared without regard to individual investment objectives, financial situation or capacity and does not constitute investment advice.
Our sites may contain content provided by third parties (other users, bloggers, licensors). All statements and opinions in such materials are the sole responsibility of that person or organization.
We assume no responsibility for User Content. We have no obligation to pre-screen or monitor it.
8.3 Trader liability
The Trader accepts full responsibility for:
- all trading decisions
- compliance with the rules and terms
- keeping their account credentials secure
- not using the platform for unlawful purposes
NOTICE: THE SITE AND SERVICES ARE NOT AN INVESTMENT SERVICE. ZIBROCK DOES NOT INSTRUCT OR GUIDE YOU ON WHICH TRANSACTIONS TO MAKE. NO ZIBROCK EMPLOYEE IS AUTHORIZED TO GIVE INVESTMENT ADVICE. ALL CONTENT IS PROVIDED “AS IS”.
9Privacy and data protection
9.1 Data collection
To provide the services, the Company collects the following data:
- personal data: first name, last name, date of birth, address
- contact details: email, phone number
- payment data (stored in accordance with PCI DSS standards)
- trading activity and statistics
- IP addresses and device information
9.2 Use of data
- improving and personalizing service quality
- at the lawful request of regulatory authorities
- detecting and preventing fraud
- selling or transferring to third parties is prohibited
9.3 Data security
The Company uses bank-grade encryption technologies. All data is transmitted over SSL/TLS protocols and stored with AES-256 encryption.
10Account suspension and termination
10.1 Automatic suspension cases
In the following cases the account is suspended automatically:
- exceeding the daily loss limit
- exceeding the overall drawdown limit
- engaging in prohibited trading practices
- failing to complete the KYC process within 30 days
- inactivity for 30 days
10.2 Suspension by the Company
The Company reserves the right to unilaterally suspend the account in the following cases:
- when a breach of the terms is detected
- when fraud or manipulation is detected
- on the basis of legal requirements
- in cases of attempts to harm the Company
10.3 Cancellation by the Trader
The Trader may request account closure at any time. When the account is closed by the trader, payments are non-refundable.
11Dispute resolution
11.1 Complaint procedure
When disputes arise, the following procedure applies:
- first, send a written request to support@zibrock.com
- the Company undertakes to respond within 5 business days
- if the request is not resolved, an internal review process begins
- as a last resort, the matter may be referred to the competent arbitration bodies
12Termination of the agreement
12.1 Termination for cause
We reserve the right to terminate all relations between You and Us or to immediately restrict or block Your right to use the Services. This may be based on the following (but not limited to) reasons:
Offences and crime. where there are reasonable suspicions that you have breached the criminal, administrative or tax law of a state (fraud, terrorism financing, money laundering, Ponzi schemes, pyramid programs, multi-level marketing (MLM) or high-risk business types that harm customers).
Official investigations. where an investigation by the competent authorities (prosecutors, financial regulators or tax authorities) has been opened against you or is imminent.
Legal requirements. to comply with applicable laws (especially AML), internal rules, court decisions or international sanctions programs.
Breach of the terms. where you have breached this Agreement or the terms of third-party services and have not remedied the breach within 10 business days after We have sent a notice.
Payment disputes. if you file an unjustified complaint about a payment made or attempt a chargeback through the bank, We have the right to stop providing services to you.
Commercial and defamatory purposes. if you use your account for commercial or marketing purposes, publish defamatory or harmful content about the company, including unauthorized publication of correspondence with the company.
Conflict of interest. if you are affiliated with a competitor or there are grounds to suspect a conflict of interest.
13Amendments to the terms
13.1 Right to update
Zibrock reserves the right to amend these terms at any time. Traders are notified of changes:
- by email or on the official social media pages
- by an announcement on the platform's home page
- as a notification in the account settings section
13.2 Consent through continued use
Continuing to use the platform after changes are announced is deemed acceptance of the new terms.